Sales Courses
Retail Sales Professional Course
What you’ll learn on this course
✅ The fundamental competencies required to successfully manage today’s customer expectations
✅ Improve or maintain high levels of effective sales activity, customer experience and sales performance
✅ The skills to confidently manage the customer throughout all stages of the customer buying process
✅ Effectively manage sales process activities leading to increased unit sales profit
Course Content
This module covers:
✅ The Customer Buying Cycle
✅ Sales Process
✅ Sales Funnel
✅ Activity vs Performance
✅ Knowledge, Skills and Behaviours
This module covers:
✅ Sales Channels
✅ Logging and Recording
✅ Managing Enquiries
✅ Quality and Progression
✅ Progression and Gaining Commitment
✅ Measuring Quality
✅ Professional Communication
Motorcycle Professional Course
What you’ll learn on this course
✅ The fundamental competencies required to successfully manage today’s customer expectations
✅ Improve or maintain high levels of effective sales activity, customer experience and sales performance
✅ The skills to confidently manage the customer throughout all stages of the customer buying process
✅ Effectively manage sales process activities leading to increased unit sales profit
Course Content
This module covers:
✅ The Customer Buying Cycle
✅ Sales Process
✅ Sales Funnel
✅ Activity vs Performance
✅ Knowledge, Skills and Behaviours
This module covers:
✅ Sales Channels
✅ Logging and Recording
✅ Managing Enquiries
✅ Quality and Progression
✅ Progression and Gaining Commitment
✅ Measuring Quality
✅ Professional Communication